Room supplements
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Room Supplements
Room supplements allow people who already hold National Rail tickets or those included in the "additional ticket types" section below to travel in rooms on board our service.
Room Supplements are available for Solo or Shared occupancy of a room in both Club and Classic accommodation.
You cannot use room supplements in conjunction with Caledonian Sleeper seated tickets. If you wish to travel in a room, you will need to request a refund for your seated ticket and purchase the Classic/Club/Double ticket for the accommodation you require.
Classic Room supplements can be used with First or Standard class rail tickets.
Club Room supplements can only be used with First Class rail tickets.
A Room Supplement does not include a travel ticket and is not valid for travel on its own. You must hold a travel ticket to purchase a Room Supplement.
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If you attempt to travel on a Room Supplement without a valid travel ticket, you will be asked to purchase one, in addition to the room supplement you have already paid for to travel with us. No credit will be given for what you have already purchased.
If you do not already hold one of these tickets and wish to travel with us, please do so by booking through this website or via our Guest Service Centre, but do not check the box for a Room Supplement. This will take you to our booking system for our dedicated tickets, which include your travel and accommodation, and do not require the purchase of an additional Room Supplement.
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Additional ticket types accepted
- Anytime
- Off-Peak
- Super Off-Peak
- All Line Rover
- Britrail Passes (that cover the entire journey)
- Inter-Rail Passes (that include travel in Great Britain)
- Eurail passes (that include travel in Great Britain)
- FIP Coupons for Great Britain Passenger Railway
Britrail / FIP and All Line Rover tickets need to be valid on date of arrival in destination.
Interrail and Euro Rail need to be valid the date you join the train.
Holders of Standard tickets can purchase Classic Room Supplements.
Holders of First Class Tickets can purchase either Club or Classic Room Supplements.
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Room supplement refund conditions
Room Supplements tickets are fully refundable as follows:
- 100% refund up to 7 days before travel
- 50% refund less than 7 days and up until 12pm day before travel
- Refunds are not available after midday the day before travel.
- For departures between midnight and 2am, refunds are only available up until midday 2 days before travel.