Flexipass
How do Flexipasses work?
What is a Flexipass?
Flexipass is a collection of 10 single sleeper tickets that can be used for any journey on Caledonian Sleeper, one Flexipass is used per room, per direction.
Validity
Flexipasses are valid on all Caledonian Sleeper routes. You can allocate your tickets to a friend, or travel as a group, so five people could use a Flexipass to travel on any route on an outward and return leg. We only sell one way tickets, so a return journey for five people would use ten flexipass vouchers.
Expiry
Flexipasses are valid for 12 months from the date of purchase. If you don’t use all the tickets on your Flexipass within 12 months, the expiry date of up to five unused tickets will be extended to the expiry of the new tickets if you purchase a new Flexipass. You must purchase a new Flexipass before your current Flexipass expires to transfer any unused tickets.
How to Purchase
You must register for a Caledonian Sleeper online account to purchase a Flexipass. You can do this by clicking on the “Register” button at the top of our webpages. All bookings and cancellations are managed through your own dedicated online account.
Cancellation
Any cancellation of reservation must be requested midday two days before you arrive in your destination. If the request is made after that point the journey will be forfeited.
Refunds
There are no refunds for unused Flexipass tickets.
What type of Flexipasses are available?
Classic Flexipass
Classic Flexipasses are priced at £2,000 Your Flexipass will start on the date it is purchased, so only purchase on the day you want to make your first booking. Classic Flexipasses be used for both solo and twin occupancy in a Classic Room only.
Club Flexipass
Club Flexipasses are priced at £2,300. Your Flexipass will start on the date it is purchased, so only purchase on the day you want to make your first booking. Club Flexipasses offer access to Club en-suite rooms with complimentary breakfast, access to station Guest Lounges and Priority Club Car access.
Booking and refunding rules:
- Valid for 12 months from start date.
- All purchases, reservations and amendments must be carried out through My Account and cannot be processed through Caledonian Sleeper Guest Services or any other ticket sellers.
- Fulfilment is by self-print ticket only. This can be printed before travel or shown to our On Board Hosts on your mobile device
- If a booking/reservation is not cancelled or amended by at least midday the day before travel, but the journey is not undertaken, no refund will be available in respect of the unused ticket and a journey will be forfeited.
- All unused Flexipass tickets are non-refundable.
- If you have unused Flexipass tickets at the end of the 12 months, with the purchase of a new Online Flexipass the expiry date of up to five unused tickets will be extended to the expiry date of the new tickets. To qualify for this extention, you must purchase a new Flexipass before your current Flexipass expires.
- No break of journey is allowed.
- There are no railcard discounts or child discounts available with Flexipass.
- All Flexipass tickets are subject to our standard Terms and Conditions.
- Caledonian Sleeper My Account registration is required.
- For our standard Flexipass (not Online), the Terms and Conditions above remain valid except.
- All amendments and reservations must be requested directly through your online account.
- Fulfilment is by e-ticket only which must be presented for travel.