Accessible Twin room
Our Accessible Twin room features larger floor space to support additional mobility needs. The room is equipped with twin bunk beds with Glencraft mattresses and a lowered washbasin and table. Shared accessible toilet facilities are available directly next door to your room.
About your Accessible Twin room
Our Accessible Twin room offers a private space where you can relax before drifting off in comfort to snooze your way to your destination.
Our twin bunk beds are equipped with handmade Glencraft mattresses, supplier to the British Royal family’s Balmoral estate for 4 generations, offering a snug place for cosy night’s sleep.
If you require the top bunk to be stowed away, please contact our Guest Service Centre no later the before the day of travel.
The lowered in-room washbasin allows you to freshen up in the privacy of your own room before arrival.
Guests are welcome to travel with their service animals free of charge.
Guests in our Accessible Twin rooms can order from the extensive room service menu as the Accessible Twin Room does not have direct access to the Club Car for wheelchairs on most services.
On our London to Fort William route wheelchair users in an Accessible Twin Room can enjoy an evening meal from our room service menu and breakfast in the Club Car.
On our Fort William to London route, wheelchair users in our Accessible Twin rooms can enjoy an evening meal in the Club Car and breakfast served to their room only.
We can take wheelchairs and mobility scooters no bigger than 70cm wide and 120cm long, with a combined weight of guest and luggage of not more than 300kg, in all our accessible rooms. We cannot offer assistance transferring guests in wheelchairs into their bed and/or the toilet.
We are not able to offer charging facilities for powered wheelchairs or accept CPAP/BPAP machines, ventilators and other medical equipment on board our services. Charging facilities are available at Caledonian Sleeper lounges.
All of our trains have accessible accommodation, but unfortunately not all of the stations we serve are fully accessible.
The interactive Access Map allows you to view all stations across Britain and identify whether they are accessible. Details include whether stations have step free or partial step free access and what facilities are available at each station, including accessible toilets and changing places.
For more information on our accessible facilities, and to find out how to book Passenger Assistance for your journey, please visit the Accessibility section of our website. You can also contact our Guest Service Centre to find out more.
Room features & benefits
